The Mainstream team will craft and tailor your experience to ensure that your training session is specific, relevant and unique to your audience while meeting your learning objectives. On-site training provides participants with an in-person facilitator who will work directly with the team, whether for a single training session or a training series. The traditional classroom style of training remains our Most Popular and Most Requested format. Workshop Wrap-UpĪt the end of the course, students will have an opportunity to ask questions and fill out an action plan. To wrap things up, participants will explore common listening problems and consider some solutions. We will also share some neuro linguistic programming tips. This session will give participants some tips on building rapport and finding common ground. Participants will also learn about the communication process and the ladder of inference. Participants will learn how to use questions, probing tools, and paraphrasing to encourage others to speak. Next, participants will learn about sympathy, empathy, positive intent, frame of reference, reframing, focus, and being genuine.

They will also consider positive and negative body language messages.

In this session, participants will learn why body language is so important when communicating.

They will also consider the characteristics of good listeners, get some tips for active listening, and review their pre-assignment. To begin, participants will learn what active listening is all about. Students will also have an opportunity to identify their personal learning objectives. You will spend the first part of the day getting to know participants and discussing what will take place during the workshop.

Effective listening online